SolvIt Enteprises Ltd. ("We") are committed to protecting and respecting your privacy.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”)
Data controller - A controller determines the purposes and means of processing personal data (SolvIt).
Data processor - A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person (you)
Personal data - Any information relating to an identifiable person.
Processing - Any operation or set of operations which is performed on personal data.
Third party - means any natural or legal person other than you or SolvIt.
OmCore Ltd t/a SolvIt is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: 12a Marlborough Place, Brighton, East Sussex BN1 1WN. For all data matters contact us on 01273 782582.
We use your personal data for the following purposes:
You may give us information about you by filling in forms on our site www.solv-it.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use our site, subscribe to our service, place an order on our site and other activities commonly carried out on the site. This might include when you report a problem with our site.
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
| Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract | In order to fulfil your order, we need your personal data as detailed in 4 above |
| Processing necessary for compliance with a legal obligation | HMRC requirement to keep financial data for 6 years. Data required in the event of a claim under a guarantee or warranty. |
| Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject | In the unlikely event of legal proceedings, we will need to share information with our insurers and legal advisors |
More information on lawful processing can be found on the ICO website.
Your personal data will be treated as confidential and will be shared as referred to in 3 and 5 above.
We keep your personal data for no longer than reasonably necessary and required by HMRC. This period might be up to 12 years for reasons as referred to in 5 above.
We require your personal data as it is a requirement necessary to enter into a contract.
Under the GDPR, you have rights including:
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
To exercise all relevant rights, queries or complaints please in the first instance contact our Data Protection Officer on 01273 782582.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
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